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Distance Sales Agreement

ReportingLab - Distance Sales Agreement - SaaS Subscription Service

1. Parties

This Distance Sales Agreement (“Agreement”) is entered into between ReportingLab (“Seller” or “Service Provider”) and the real or legal person purchasing a subscription service electronically via the Platform (“Buyer” or “User”).

2. Subject Matter

The subject of this Agreement is the provision of subscription-based access to ReportingLab’s Software-as-a-Service (SaaS) platform and the determination of the rights and obligations of the parties.

3. Nature of the Service

The service is not the sale of a physical product, but a time-limited digital subscription granting access to the Platform.

The Buyer acknowledges that the service provides access and tools only and does not guarantee any specific result.

4. Fees and Payment

Subscription fees are displayed on the Platform and collected in advance via electronic payment methods.

Invoices are issued electronically in accordance with applicable law.

5. Right of Withdrawal

In accordance with consumer protection laws, the Buyer acknowledges that once the performance of the digital service has commenced, the right of withdrawal does not apply.

By completing the purchase, the Buyer expressly consents to immediate performance and waives the right of withdrawal.

6. Subscription Term and Cancellation

Subscription terms may be monthly or annual, as selected at purchase.

Cancellation and refund rules are governed by the Terms & Conditions.

7. Use, Suspension and Abuse

The Buyer agrees to use the service lawfully and in compliance with all applicable agreements.

ReportingLab may suspend or terminate access without prior notice in cases of:

• Unauthorized access or security breaches

• Abuse or excessive system usage

• Reverse engineering or competitive use

• Payment failures or fraud

8. Data, Backups and Loss Risk

The Buyer is solely responsible for exporting and backing up data.

ReportingLab shall not be liable for data loss following subscription expiration, non-renewal, or termination.

9. Chargebacks and Payment Disputes

The Buyer acknowledges the digital, immediately performed nature of the service.

Unjustified chargebacks constitute a breach of contract, and ReportingLab reserves the right to claim resulting damages.

10. Force Majeure

Neither party shall be liable for failure or delay caused by events beyond reasonable control, including infrastructure failures, regulatory actions, or third-party service disruptions.

11. Personal Data

Processing of personal data is governed by the ReportingLab Privacy, Data Protection, Confidentiality & Cookie Policy.

12. Governing Law and Jurisdiction

For consumers, mandatory consumer protection laws apply. Otherwise, disputes shall be resolved by competent courts in accordance with applicable law.

13. Entry into Force

This Agreement enters into force upon electronic acceptance by the Buyer.

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